Cabaret Tickets

If you have booked a stage-side dining package or have made a Entrée Experience or Willkommen Experience reservation in one of our private areas, we encourage you to arrive at 6.15pm for evenings and 12.45pm for matinees to enjoy the pre-show entertainment before making your way to your seats for your food and drink.

If you have purchased standard tickets, we encourage you to arrive at 6.30pm for evenings and 1pm for matinees to enjoy the pre-show entertainment and explore everything that the Kit Kat Club has to offer before you take your seats for the main performance. Just remember – look, don’t touch. The Kit Kat Club requests you respect the performers’ space at all times.

Upon arrival, you will be encouraged to cover up the cameras on your phone. This is an experience for your eyes only. Keep it in the Kit Kat Club.

MONDAY TO SATURDAY 7:30pm
WEDNESDAY & SATURDAY 2pm

RUNNING TIME Approximately 2 hours 45 minutes, including one interval

Online bookings are encouraged. However, if you need to speak to someone at the Kit Kat Club box office, please call 0333 009 6690.

Please note that once the show begins, we cannot guarantee readmission to the auditorium. This is for both your safety and the safety of the cast. It may be up to a 30-minute wait before being allowed back to your seat. If you have any requirements which mean you are likely to need to leave the auditorium for whatever reason, please speak to a member of staff before the show begins.

Loved the show or know someone would will? Purchase gift vouchers for your loved ones by clicking here – with e-delivery and the choice to add a bespoke 3D physical pop-up card.

Vouchers are valid for a full 12 months and can be redeemed online via the official box office channels (via the ‘BOOK’ button above, and also via ATGTickets.com). Voucher emails are sent immediately upon purchase.

Full terms and conditions are available here. Contact ATG Tickets’ Help Centre for support.

Explore the wide array of food and drink options that the Kit Kat Club offers before the show, including stage-side dining and exclusive reservations in our private areas, by clicking here.

Access Booking online request form

Access Booking Line: 0333 009 5399

Typetalk Number: 1800 1 0333 009 5399

These lines are open daily from 9am-6pm.

Our Box Office is also open from 10am-8pm Monday to Saturday for in person bookings.

We recommend customers with claustrophobia contact the Access Champion prior to their visit as some areas of the building may not be suitable.

Online booking: join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets.

Our dedicated Access Host will be available if you require any assistance during your visit.

We’re on Euan’s Guide – take a look for detailed accessibility information and customer reviews.

https://www.euansguide.com/venues/the-playhouse-theatre-london-4519

Access Parking: The nearest parking is Q Park: Cockspur St, Spring Gardens, St. James’s, London SW1A 2TS

Accessible toilets: The accessible toilet is located in the main foyer. There is step free access from the stalls auditorium only.

Access to bars or refreshments: The theatre has 3 bars located in the Foyer, Dress Circle and Basement. An “at seat service” is available to patrons upon request. The Gold Bar in the Foyer has step free access.

Access Performances: All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment & Audio Description: We recommend seats in Stalls Row M area for customers who require a closer view of the stage. For Audio Described shows please sit in Stalls area only. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on our website.

Assistance Dogs are welcome and can be looked after by the theatre staff during the performance if requested in advance or on arrival. If you would like your dog to stay with you please contact us so we can ensure your seats have suitable space for your dog. Please also check the show information or contact our Access Champion for any trigger warnings.

Level or step free access:

The only step free level is the Stalls which can be accessed via the side door.

Number of Steps:

Foyer to Upper Circle: 85 Steps

Foyer to Dress Circle Front: 32 Steps

Foyer to Dress Circle Bar: 59 Steps

Foyer to Basement Bar: 25 Steps

Stage Door to Basement Bar: 28 Steps

All staircases do have a hand rail.

Recommended seats: For step free access to seats and our access toilet, we recommend seats in the Stalls Level only.

We have 6 wheelchair positions, and numerous seats are suitable if you wish to transfer to a theatre seat.

Content Warnings. We endeavour to include content and special effects information on our website. If there are specific effects or themes you’d like to be made aware of please Contact Us.

Seat width information:

Every seat in the theatre is 45cm wide and has arm rests. The seats are “flip-up” style.

Additional information and Questions:

Details of our company-wide Access Services are available in our Access section. FAQs are available in our Accessibility help information, or Contact Us.

At every performance, six exceptional seats priced at just £25 – including tickets at a cabaret table – are distributed via a daily mobile lottery in partnership with TodayTix.

Entries open for each day’s performance(s) from 00.01am with entries closing four hours prior to the performance time. Winners will be notified by email and/or push notification and will have 30-minutes to accept their tickets.

For more info and to enter, click here

Groups of 10+: Price band A reduced to £75
Valid Monday-Wednesday evenings and Wednesday & Saturday matinees

School groups of 10+: Price band A & B reduced to £29.50
+ 1 free teacher per 10 paid
Valid on Wednesday matinees only

To book:
Email [email protected] or call 020 7206 1174

Make your visit to the Kit Kat Club even more unforgettable with a night’s stay in the West End! A range of hotel and ticket packages are available to purchase through our travel partner Holiday Extras.

Click Here For More Information

For a full list of FAQ’s, click here.

You can find our cloakroom in the basement (Red Bar) – next to the toilets and near to the stairway. There is a charge per item. We ask you to refrain from bringing large luggage with you wherever possible – especially as it will result in a delay to you entering the space due to the baggage checks in place. We are unfortunately unable to store e-bikes or e-scooters inside the venue.