Matinee Experience

Enjoy an afternoon tea prior to matinee performances, served either on your stage-side table or at reserved seats in a private area.
£40 per person (+ ticket)

What's included

  • Two glasses of Moët & Chandon Brut Impérial Champagne
  • A selection of freshly prepared cucumber and salmon finger sandwiches
  • Scone served with clotted cream and jam
  • Battenberg Cake
  • Personal table service


You’ll be encouraged to arrive at 1pm to enjoy the pre-show entertainment. At 1.15pm, you’ll make your way either to your stage-side table (if watching the show from one) or reserved seats in one of our private bar areas - where afternoon tea and champagne will be served by our private hosts.

Food will be cleared from your table shortly before 2pm, with those sat in our private bar areas invited to take their seats in the auditorium for the performance.

NB: the Willkommen Experience is only available for matinee performances. Click to view our Stage-Side Dining and Entree Experience packages available in the evenings.


If you’d like to sit at a stage-side table:

1. Select a performance at least 28 days in advance on our booking page.

2.‘DINING SEATS’ will be marked with a present icon.

3. Upon clicking on one, select the ‘WILLKOMMEN TABLE’ option to ensure your food and drinks is included in the price.

4. Remember that these seats must be booked in pairs, so ensure you also add the second ‘DINING SEAT’ to your cart in order to continue.

5. If you wish to sit in our exclusive ‘BOX SEATS’ side stage, follow the steps as above. ‘BOX SEATS’ must be booked in fours, so ensure you add all four seats to your basket in order to continue.


If you’d like to enjoy your food & drink with a pre-show reservation in one of our private areas:

1. Select a performance on our booking page.

2. There are a select number of seats in the Stalls and Dress Circle, where the price includes the Willkommen Experience in one of our private areas. These seats will be marked with a present icon. [IMAGE OF ICON]

3. Upon clicking on one, select the ‘Willkommen’ option to ensure your food and drinks is included in the price. One seat reserves one place in our private lounges, so ensure you book as many seats as needed for each guest.

If there are no packaged seats available for your chosen performance, follow steps 4 – 7.

4. You are able to sit anywhere in the theatre and still make a pre-show reservation in one of our private areas.

5. Once you have added the seats to your basket, click ‘reserve seat and continue’ to be taken to the ‘ENHANCE YOUR EXPERIENCE’ page.

6. If our private areas still have availability at your selected performance, you will see the ‘Willkommen Experience’ listed near the top of this ‘ENHANCE YOUR EXPERIENCE’ page. Add this experience to your booking and check-out as directed.


1. Locate your eight-digit order number on your email booking confirmation.

2. Complete this online form in order to upgrade to the Willkommen Experience.

Our box office will get in touch direct to confirm all of the details. Sorted!



Yes, we offer a vegan alternative – although please note this won’t be a traditional afternoon tea. The vegan option consists of houmous, chickpeas, gordal olives, rosemary crackers, sweet potato falafel, coconut yoghurt and pomegranate seeds. This can be requested by contacting [email protected] after booking, or just let your host know upon arrival.

Gluten free options will be available upon request at the venue. The Willkommen package includes the following allergens: Gluten – Wheat, Fish, Soya, Egg, Milk and Tree Nuts – Almonds. We are unfortunately unable make changes to the ingredients (other than gluten free alternatives) to cater to people with any of these allergies.

While we take extreme cautions to minimise the risk of cross contamination, all our food is prepared in a kitchen where nuts, gluten & other allergens are present, therefore cannot guarantee a completely allergen free environment.

Yes – subject to availability, it is possible to book a party of any size into one of our private areas to enjoy the pre-show Willkommen experience.

We offer a different offering during evening performances which we call the Entrée Experience, which includes a choice of Meat & Cheese Charcuterie or Vegan Antipasti box and two glasses of Moët & Chandon Brut Impérial Champagne or cocktails. Click here to find out more.

Please fill out this online form to register your interest. Our box office will get in touch direct to confirm if there is still availability and collected additional details..

There is only space for 24 patrons per performance in our private areas. So if you cannot see it, it unfortunately means that our reserved areas in this bar are fully booked for this evening. You are still very welcome to visit this bar to order cocktails and snacks upon arrival – we just can’t guarantee you a seat.